Scammers may obtain Gate.MT users' contact information (phone number, email address, etc.) through illegal methods, reaching out to Gate.MT users and claiming to be Gate.MT staff. They make up false information and share malicious links luring users to give away sensitive information on their accounts or even to transfer funds to the scammers.
Common Email Scams:
- · "We have detected black money transactions in your account"
- · "The window for lowering the risk level of your account is open now"
- · "We are going to initiate a security upgrade at xxx (time) on xxx (date), which can lead to asset loss due to data abnormalities. Please withdraw all your assets to <scammers’ wallet address>"
- · "Your order needs to be verified. Please visit this link within the time window to cancel"
- · "We are the Risk Control Centre of Gate.MT. Your account is at high risk level"
- · "We need you to cooperate and lower the risk level of your account"
- · "You need to install for video verification"
- · "Please provide your email address, so that we can send you an email to lower the risk level of your account"
Please remember:
- · Gate.MT staff will NEVER ask for your passwords, SMS verification codes, email verification codes, nor request you to download any app, or to make private transfers and withdrawals. Do not click on any links in messages or emails from unknown senders.
- · Do not answer any calls without the caller's number displayed. Do not share your account information, verification codes with strangers or any third party. Be sure to protect your own personal information.
- · If you are requested to pay any fees or make transfers in phone calls, online messages and text messages, do not do comply with such requests and hang up the phone. In case you realize that you have been scam after transferring the money, please keep the transfer history, gather all evidence and call the police.
- · If you receive any suspicious text messages, phone calls or emails, please contact us on support@gatemt.com.
Gate.MT is committed to safeguard our clients, but some scams are still quite difficult to recognize. We would like to remind you that Gate.MT will never take the initiative to send emails to ask you to pay any fees, such as listing fees and deposits!
