Question 1

Q1: What are Maker and Taker?

Accepted Answer

Maker: A user who places an order at a specified price that doesn't immediately match an existing order in the order book, but instead enters the order book to await a match.,Taker: A user who places an order at a specified price that immediately matches an existing order in the order book.

Question 2

Q2:How are futures trading volume, GT holdings, and asset volume calculated for VIP Upgrade?

Accepted Answer

30-day total trading volume,30-day total volume = Monthly Spot Trading Volume (including Convert) + Monthly Futures Trading Volume × 40% + Monthly Options Trading Volume × 5%,This includes spot and futures copy trading volume.,14D avg GT holdings,GT holdings are based on the average daily GT holdings over the last 14 days (including amount in spot and margin accounts and locked portion in orders).,VIP asset volume,Each cryptocurrency is assigned a weight when calculating your account's asset value for VIP upgrades.,Note: The values shown are specifically for determining VIP status and may not exactly match your real-time account data.

Question 3

Q3: What factors determine whether I can upgrade or retain my VIP status?

Accepted Answer

Once you meet the 30-day total trading volume requirement, you can upgrade and maintain that status for 60 days.,If your GT holdings meet the required level, you can upgrade; however, if your holdings fall below the required level, you will not retain the upgraded status.,If your account asset value meets the required level, you can upgrade; if it falls below the threshold, you will not retain the upgraded status.,VIP status is updated every 24 hours. If you meet any of the upgrade criteria, the system will automatically upgrade your VIP level.

Question 4

Q4: What are the rules for spot fee deductions?

Accepted Answer

If GT fee deduction is enabled, it cannot be combined with point deductions.,When point or GT balance is insufficient, the system will automatically switch to the VIP fee rate.,If VIP fee rate is selected, no additional deduction will be made from point or GT.

Question 5

Q5: How are maker fees for futures orders calculated?

Accepted Answer

Maker fees for futures follow a standard VIP tiered rate and do not support point deduction.

Question 6

Q6: What options do I have to pay my futures taker fee?

Accepted Answer

When placing a futures taker order, you can choose between two options: the "VIP rate" or the "point deduction.",If you have points in your futures account, they will be automatically applied to cover trading fees.,The base taker fee rate when using points is 0.075%.,The effective taker fee can be reduced to as low as 0.0225% based on the maker’s negative fee rate and point purchase cost.,VIP futures taker fees and point deductions cannot be combined.

Question 7

Q7: What are the differences between the futures fees for professional-level VIP (VIP 11 and above) and MM level?

Accepted Answer

Users at VIP level 11 and above will not receive referral commissions, but they will enjoy the same fee rates as other VIP users.,Institutions that pass the evaluation and obtain the MM (Market Maker) level will have their fees deducted according to the standard MM fee rate.,The maker fee for institutions at the MM level may be adjusted periodically, depending on the market liquidity. Users can inquire with a key account manager for more details regarding these adjustments.

Question 8

Q8: How are the loan interest rates and service fees calculated?

Accepted Answer

Daily Loan Interest Rate(floating) = Simple Earn Hourly Rate x 24 + (Simple Earn Hourly Rate x 24 x Service Fee Rate).,The platform charges an 18% service fee on the interest, but VIP users enjoy a discount.,VIP users can enjoy service fee discounts on both cross-margin and isolated-margin borrowings. No service fee is charged for the Crypto Loan.

VIP-nivå	VIP-uppgraderingsplan		Avgiftsrabattplaner
	Plan 1 30-dagars spot-handelsvolym(EUR)	Plan 2 VIP-uppgraderings tillgångsvärde(EUR)	VIP-avgiftssats Maker/Taker
VIP 0	0	0	0.1% / 0.1%
VIP 1	60 000	2 000	0.099% / 0.099%
VIP 2	120 000	4 000	0.098% / 0.098%
VIP 3	240 000	10 000	0.097% / 0.097%
VIP 4	500 000	20 000	0.095% / 0.096%
VIP 5	1 000 000	40 000	0.09% / 0.095%
VIP 6	3 000 000	100 000	0.085% / 0.09%
VIP 7	8 000 000	200 000	0.08% / 0.085%
VIP 8	20 000 000	400 000	0.075% / 0.08%
VIP 9	50 000 000	1 000 000	0.07% / 0.075%
VIP 10	100 000 000	2 000 000	0% / 0.058%
VIP 11	120 000 000	4 000 000	0% / 0.045%
VIP 12	240 000 000	8 000 000	0% / 0.037%
VIP 13	440 000 000	16 000 000	0% / 0.03%
VIP 14	800 000 000	30 000 000	0% / 0.025%
VIP 15	1 600 000 000	60 000 000	0% / 0.022%
VIP 16	3 000 000 000	100 000 000	0% / 0.02%

VIP-nivåer och avgifter

Spot trading-avgift

Insättning & Uttag

Vanliga frågor

Vad är Maker och Taker?

Vilka faktorer avgör om jag kan uppgradera min VIP-nivå?

Vilka faktorer avgör om jag kan behålla min nuvarande VIP-nivå?

Hur ofta uppdateras VIP-nivån?

Hur beräknas mina tradingavgifter beroende på VIP-nivå och Maker/Taker-status?

Hur kan jag kolla min VIP-nivå och totala handelsvolym för 30 dagar?