Ping An 84 Diamonds Model Story Pool: Hai Lan: Upholding the insurance career and achieving glory through long-term commitment

Ten years of sharpening a sword.

Ping An Life Insurance agent Chi Hailan has spent ten years forging a brilliant record of achieving 89 diamonds consecutively. Behind this success lies deep immersion in the diamond culture of the insurance industry, unwavering professional conviction, and a passionate love and sense of responsibility for the insurance career.

Cultural immersion, forging an unbreakable heart

In 2015, Chi Hailan was under double pressure from a career bottleneck and age anxiety. Just when she was feeling lost, she received an “olive branch” from Ping An Life Insurance Xiamen Branch. She resolutely resigned, lightened her load, and entered the insurance industry.

Chi Hailan said, “Choosing Ping An, on one hand, was because of the company’s strong overall strength and top-tier brand reputation; on the other hand, because the platform offers a comprehensive training system that provides great room for future career development.”

When she first started, she followed the company’s growth path step by step, served each client with dedication, and took every task seriously. As she gained a deeper understanding of the corporate culture, the “diamond culture” and “elite culture” of Ping An Life gradually influenced her professional philosophy. “Everyone strives for diamonds” became her firm pursuit. As she gained client recognition and her performance steadily improved, continuously achieving “diamond” honors became her unwavering goal.

In her early career, Chi Hailan achieved 19 consecutive months of diamond status, but this was interrupted by maternity and nursing leave. However, after returning to work, she regained her confidence and once again achieved 89 diamonds in a row, just one step away from the hundred-diamond goal.

During the process of continuously achieving diamonds, Chi Hailan faced obstacles and bottlenecks. She even jokingly said she was “not an industry top expert.” She admitted, “Although I was anxious inside, I didn’t blindly increase the number of visits.” The turning point came when she approached clients as a friend, rationally analyzed protection plans, and carefully explained the arrangements. Clients not only accepted but also proactively referred many resources.

After experiencing this bottleneck, Chi Hailan realized that such periods are the best time to hone professionalism and deepen service quality. The more stagnant the progress, the more important it is to reflect quietly; impatience makes success harder to achieve.

She believes that the core motivation for pursuing excellence continuously stems from a sincere love for the insurance industry and a strong sense of responsibility toward clients. Every client’s trust is deeply cherished. Insurance concerns risk protection and future hope for every family. Because of this, she always respects each policy and sincerely treats every client, holding onto this “great love” to stay committed to the industry.

Persisting to achieve diamonds is a continuous self-cultivation journey

The process of continuously achieving diamonds has also brought comprehensive growth to Chi Hailan. Once somewhat impatient, she has become more steady and meticulous through the磨练 of her insurance work. The job requires contact with clients from all walks of life, broadening her horizons and teaching her to listen and empathize.

“Persisting to achieve diamonds is a continuous self-cultivation. Long-termism is not only an attitude towards work but also a wisdom in life—you just need to keep努力, and time will give the answer,” she summarizes.

She is also a典型代表 of those who take action to achieve diamonds: setting monthly goals at the start of each month, breaking them down into daily tasks, strictly completing daily visit plans; conducting targeted visits, continuously recording and analyzing client interactions, and constantly improving service efficiency and quality, so clients can feel her sincerity and dedication.

For her, “diamond” is not just a goal but a spiritual motivation. “The senior colleagues and predecessors with hundreds or two hundred diamonds are my role models,” Chi Hailan said. “Making achieving diamonds a habit is actually making excellence a habit.”

As of now, Chi Hailan has provided保障 for over 240 families, with a total coverage of 13 million yuan. The deep trust from clients has resulted in a high referral rate of 60%. With professional service and steady performance, she achieved the “Platinum MVP” honor in July this year. Her high referral rate is exemplary—once a business owner client initially only inquired about an existing policy, but her patience in整理保障内容 and her professionalism and dedication in multiple contacts moved the client, who then referred many high-quality contacts, all becoming her clients.

Steady “diamond rhythm,” an eternal professional philosophy

On the path of continuous achievement of diamonds, Chi Hailan has gradually summarized an efficient method: at the end of the previous month,制定客户计划; at the beginning of the month,实现开单; mid-month, deepening client service. This clear, well-executed rhythm makes her diamond journey solid and stable, and her experience has become a replicable and promotable benchmark within the company.

Of course, there are moments of fatigue and thoughts of giving up along the way. She admits, “Sometimes I feel tired of pursuing diamonds, but once I give up, my精神头 tends to relax.” Fortunately, her family has always supported and encouraged her. When under压力, she relaxes by chatting, drinking tea, singing with friends, and uplifting each other. She understands that “interruptions” can lead to morale decline; only by坚定目标 and持续奋斗 can she maintain her high职业状态.

Regarding how to become a top insurance agent, Chi Hailan believes three core abilities are essential:

Lifelong learning ability: Only through continuous学习 can one improve oneself and better serve clients, avoiding industry淘汰.

Digital service能力: Make good use of big data to analyze client needs,提升工作效率 and service精准度.

Listening and empathy能力: Many times, clients need a good listener. Insurance is not just a contract but a温暖的守护. Only with professionalism and warmth can one truly put clients first.

In Chi Hailan’s view, “diamonds” are milestones in professional修行 and internal动力 that drive continuous成长. She hopes to坚持传承 this信念, deepen专业服务, and carve out her own璀璨天地 in the insurance industry.