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, which provides critical cloud infrastructure to TikTok, has now clarified the root cause of these connectivity challenges.
What Happened: Understanding the Service Outage
The disruptions faced by American TikTok users stemmed from a weather-related power outage at one of Oracle’s data centers, according to an official statement. Michael Egbert, an Oracle spokesperson, confirmed via email that the temporary power failure triggered the technical issues experienced across multiple U.S. regions. Users reported being unable to log in to the app and encountered difficulties loading video content during the outage period.
Technical Root Cause: Oracle’s Power Infrastructure Challenge
Oracle attributed the service interruption to a brief power disruption at its data center facilities. The company emphasized that this was a temporary incident rather than a widespread systemic failure. The power outage cascaded into the technical problems faced by TikTok’s American user base, highlighting the critical dependency between the short-video platform and Oracle’s cloud computing resources.
ByteDance’s Strategic Response Amid Infrastructure Scrutiny
This incident occurred just after ByteDance, TikTok’s Chinese parent company, finalized its restructuring plan to establish a majority U.S.-owned joint venture called TikTok USDS Joint Venture LLC. This move was designed to address national security concerns that had prompted a 2024 bipartisan law requiring either the sale or potential banning of the application. The new governance structure places an American-majority board in control of U.S. operations, with Oracle co-founder Larry Ellison—a prominent Trump supporter—playing a central role in the ownership arrangement.
Market Impact: Oracle Stock Performance
The infrastructure incident affected investor sentiment toward Oracle. During Tuesday’s regular trading session, ORCL shares declined 4.1 percent, closing at $174.90. However, in after-hours trading, the stock recovered some ground, gaining 1.1 percent to reach $176.76, suggesting that investors viewed the outage as an isolated incident rather than a reflection of systemic reliability concerns.
Key Takeaway
While TikTok users faced temporary access challenges due to the Oracle data center power failure, both companies moved swiftly to address the issue. The incident underscores the importance of robust backup infrastructure and redundancy in cloud systems supporting mission-critical applications.