Is Mercury retrograde this bad in April?

Today, my Alipay was frozen.
I was able to withdraw on the 17th, no problem; my most recent withdrawal was on April 2nd.
I private messaged everyone who transferred money to me on Alipay this year.
They said their Alipay accounts are fine.
I only send money to acquaintances now, and I don't dare to withdraw on any platform.
And I only support receiving payments through Alipay.
Because in 2019, I withdrew money from a certain institution, and my bank card was frozen.
It was unfrozen after a year, but in the meantime, 20,000 yuan was deducted.
They didn't notify me; they directly deducted the money from my bank card.
So I want to ask, when I call, can they tell me which transaction has an issue?
Fortunately, the money in my balance isn't much, just in Yu'ebao.
The money in Yu'ebao can still pay off Huabei and be spent.
But it can't be withdrawn; withdrawing to the balance will cause an immediate freeze.
The most commonly used payment app is now completely cooled off, it's upsetting and makes me want to cry.