What makes a crypto exchange trustworthy? Fees and token selection used to be the whole story. Not anymore. These days, what traders actually think matters way more. Browse through app store reviews, check crypto forums, scroll through X discussions—the pattern's clear. User experience, security track record, and customer support have become the real deal-breakers when people pick a platform. The market's gotten smarter about this. It's no longer just about having the most coins listed or charging the lowest fees. Real trust is built on transparency, reliable uptime, responsive support, and a community that sticks around because they feel heard. Whether you're a seasoned trader or just getting started, this shift in what users actually value is reshaping which exchanges end up leading the pack.