In the past 24 hours, a certain platform has seen a concentrated number of user accounts being abnormally frozen.

Starting last night, users have been reporting that their accounts are restricted from access—their balances are visible but cannot be operated—while the official team has yet to provide any explanation. This sudden situation has once again brought “platform risk” to the forefront.

If you encounter a similar situation, here are a few things you should do immediately:
First, screenshot and archive all account interfaces, asset data, and any prompt messages. Submit appeals through multiple channels such as the ticket system and customer service, clearly outlining the timeline and specific circumstances. Find communication channels for affected users—sharing information is often more effective than fighting alone. Organize your deposit records and transaction history, as these are key pieces of evidence for follow-up processing.

Incidents like this repeatedly prove a few well-worn truths:
The risk of centralized asset storage always exists; diversified allocation isn’t paranoia, it’s basic practice.
For truly large holdings, a cold wallet is still a safer choice—with your private keys in hand, you maintain control.
For platforms lacking regulatory endorsement and operational transparency, users need to more cautiously assess their risk tolerance.

Whether this incident is due to technical failure or a liquidity issue is still unclear. But the market never lacks such moments of warning.

What is your asset allocation strategy? How much of your holdings do you keep on trading platforms? Feel free to share your thoughts.